The American Red Cross Safe and Well Website, accessible via https://disastersafe.redcross.org/, is an internet-based tool that families can integrate into their family communications plan and also one that the Red Cross will use to help disaster victims communicate from inside the disaster-affected areas to loved ones outside. People within a disaster area can register themselves as “safe and well” by selecting and posting standard messages for friends and family that indicate they are safe and well at a shelter, home or hotel, and will make contact when they are able. Concerned family members who know the person’s phone number (home, cell or work) or a complete home address can search for the messages posted by those who self-register.

The Safe and Well Website complies with all privacy and child protection laws. Because of these privacy concerns, no location information is publicly displayed on this website. The results of a successful search only display a loved one’s first name, last name, an as of date, and the Safe and Well messages they posted.

Family Communications Plan

• Prepare a list of multiple contacts, including family and friends, that are unlikely to be affected by the same disaster you are experiencing
• Make sure that the list of contacts includes the contact’s phone numbers, email, and address
• Develop several options for re-establishing communication during times of emergency (phone contact with a designated out-of-state friend, email distribution list for family members, use of the Safe and Well Website, etc.)
• Initiate your plan ahead of forecasted event; contact family and loved ones if you move or evacuate before the disaster strikes.